This policy applies to domestic (USA) orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store, you accept the policies contained herein.
All shipments are shipped from our warehouse in Las Vegas, Nevada.
***Due to the extremely high amount of orders we have been receiving our fulfillment time is 2-4 days, this means your order will not hit the mail stream until 2-4 days.***
A. shipping costs:
We charge the following for shipping on all USA orders.
USPS First Class (3-4 Days) shipping charge starts at $4.50 - You can use this with 1 bag of coffee or 15.99 ounces or less.
- USPS Priority mail (1-2 Days) shipping charge starts at $8.70 - 2 bags or more must go Priority mail, 15.99 ounces or more goes priority.
- Cost is metered by USPS, depends on weight and distance.
B. Transit, Handling & Order Cut off Time Domestically:
In general, domestic shipments are in transit for 3 – 4 days (Monday to Friday). The order cut-off time will be 12:00 PM Pacific Standard Time (Los Angeles). Domestic order handling time is 1-2 business day (Monday to Friday).
C. Delivery Terms:
We use the USPS to deliver the product.
E. Change of Delivery Address:
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 1 day of placing your order at firstname.lastname@example.org or call as +1 (208) 599-6679
There are no cancellations allowed. See refund & exchange policy for further information.
G. Parcels Damaged In Transit:
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Email Us: email@example.com
Call us: +1 (208) 599-6679
Hours of Operation:
08:00 - 17:00 PST
PO BOX 1344
Cheyenne, Wyoming, 82003